Privacy Policy
Last updated: March 6, 2025
1. Introduction
Unity Hair (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our mobile application, website at unityhair.app, and related services (collectively, the “Service”). By using the Service, you consent to the practices described in this policy. If you do not agree, please do not use the Service.
2. Information We Collect
We may collect: (a) Account information — email, name, and password when you register; (b) Client and business data — client names, contact details, notes, color formulas, appointment history, and photos that you choose to store in the app; (c) Device and usage data — device type, OS, app version, and how you use the Service; (d) Payment information — processed by the Apple App Store or Google Play; we do not store full payment card details. We may also collect information you provide when contacting support or participating in surveys.
3. How We Use Your Information
We use the information we collect to: provide, maintain, and improve the Service; process transactions and send related communications; send you important notices (e.g., security or policy changes); respond to your requests and support needs; analyze usage to improve features and performance; and comply with legal obligations. We do not sell your personal information or your clients’ data to third parties for their marketing.
4. Sharing of Information
We may share information with: (a) Service providers — vendors that help us operate the Service (e.g., hosting, analytics), under strict confidentiality; (b) Legal and safety — when required by law, to protect our rights, or to prevent harm; (c) Business transfers — in connection with a merger, sale, or acquisition. We do not share your client data with advertisers or for third-party marketing.
5. Data Security
We implement technical and organizational measures to protect your data, including encryption in transit and at rest where appropriate, access controls, and secure infrastructure. No method of transmission or storage is 100% secure; you are responsible for keeping your account credentials safe and for the security of devices on which you use the Service.
6. Data Retention
We retain your account and usage data for as long as your account is active and as needed to provide the Service and comply with legal obligations. If you delete your account, we will delete or anonymize your personal data in accordance with our retention schedule, except where we must retain it for legal or operational reasons.
7. Your Rights and Choices
Depending on your location, you may have the right to: access, correct, or delete your personal data; object to or restrict certain processing; data portability; and withdraw consent. You can update account information in the app and request deletion or a copy of your data by contacting us. If you are in the EEA or UK, you may also lodge a complaint with your local data protection authority. California residents may have additional rights under the CCPA; contact us for details.
8. Client Data You Store
As a stylist or salon, you may store client names, contact information, and other details in the Service. You are responsible for ensuring you have appropriate legal basis (e.g., consent) to collect and process that data and that your use of the Service complies with applicable privacy laws. We process such data on your behalf as necessary to provide the Service.
9. Cookies and Tracking
Our website may use cookies and similar technologies for essential functionality, analytics, and to improve your experience. You can control cookie preferences through your browser. Our mobile app may use identifiers and analytics tools consistent with the app store guidelines and this policy.
10. Children
The Service is not intended for users under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take steps to delete it.
11. International Transfers
Your information may be transferred to and processed in countries other than your own. We take steps to ensure that such transfers are subject to appropriate safeguards (e.g., standard contractual clauses or adequacy decisions) where required by law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. Material changes may be communicated via the Service or by email. Your continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related questions, to exercise your rights, or to contact our data protection representative, email us at privacy@unityhair.app or support@unityhair.app, or use the contact options in the Unity Hair app or at unityhair.app.